At free88, your privacy is more than a legal obligation — it is our commitment. This Privacy Policy clearly explains how we collect, use, store, and protect the personal data of every member in Malaysia, in accordance with the Personal Data Protection Act 2010 (PDPA).
free88 Privacy Commitment
Six core privacy protection pillars we uphold for every free88 member in Malaysia
All data transmitted between your device and free88 servers is protected by 256-bit TLS/SSL encryption — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your data cannot be intercepted or stolen in transit.
Active 24/7All members' personal and financial information is stored in encrypted databases accessible only to authorised personnel. Deposit transaction records via DuitNow, Touch 'n Go eWallet, GrabPay, and FPX are stored securely and cannot be modified.
EncryptedFree88 does not sell, rent, or disclose members' personal data to any third party for marketing purposes without the member's explicit consent. This is our firm commitment — your privacy is not a business commodity.
GuaranteedFree88 supports two-factor authentication (2FA) for all member accounts to provide an additional layer of security. Every login from a new device will require verification via SMS or your registered email, ensuring only you can access your account.
RecommendedThe free88 Privacy Policy is designed and implemented in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect data subject rights as provided under Malaysian law and ensure our data management practices remain aligned with current regulations.
PDPA 2010In the event of any security incident involving member data, free88 is committed to notifying affected members within 72 hours and taking immediate remedial action. Our security team monitors systems 24 hours a day, 7 days a week.
72-Hour SLAWelcome to the free88 Privacy Policy. This document outlines our commitment to protecting your personal information as a member of Malaysia's leading online casino and Sports Betting platform. free88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and upholds the privacy rights of every registered member on our platform.
This Privacy Policy applies to all services provided by free88, including the official website at free88.my, the mobile app (where available), and all your interactions with our support team. By registering for and using the free88 platform, you agree to the data collection and usage practices described in this document.
If you disagree with any part of this Privacy Policy, please discontinue use of the free88 platform and contact us at support@free88.my to close your account.
Free88 collects various categories of personal data for legitimate purposes that are necessary to provide a secure and seamless platform experience. The data we collect is as follows:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth | Identity verification & legal compliance |
| Contact Data | Email, phone number, address | Account communications & customer support |
| Financial Data | Bank account numbers, eWallet details (TnG, GrabPay, Boost, ShopeePay, DuitNow), transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Account security & fraud detection |
| Game Data | Betting records for slots, Live Casino, blackjack, roulette, and badminton/football wagers | Account management & compliance |
| Cookie Data | Session cookies, preference cookies, analytics cookies | User experience & platform analytics |
Free88 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, biometric data, or religious information without your explicit consent.
Personal data collected by free88 is used solely for legitimate purposes directly related to the provision of platform services. The following are the primary purposes for which your data is used:
free88 does not use your data for automated decision-making that materially affects your rights without human review. Every significant decision relating to your account involves a manual assessment by our team.
Free88 takes member data privacy seriously and does not share your personal information with outside parties, except in the following limited circumstances:
All third parties that receive data from free88 are required to uphold strict data security standards and are bound by data processing agreements that prohibit them from using the data for any other purpose.
Free88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the free88 website. The following are the types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the free88 platform. For more information on managing cookies, refer to your browser's documentation (Chrome, Firefox, Safari, Edge).
Free88 implements comprehensive technical and organisational security measures to protect member personal data from unauthorised access, loss, destruction, or disclosure. Our key security measures include:
While free88 takes all reasonable steps to protect your data, no security system is 100% impenetrable. You are also responsible for keeping your account password secure and not sharing your login credentials with anyone.
Free88 retains member personal data only for as long as necessary for the stated purposes or as required by Malaysian law. The following are our data retention period guidelines:
Once the designated retention period expires, your personal data will be securely deleted or anonymised in a manner that no longer permits individual identification.
As a data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data at free88. You may submit any request relating to these rights to us at support@free88.my:
The free88 platform is strictly for adults aged 18 and above. free88 does not knowingly collect or process personal data of individuals under the age of 18. Should we discover that a child's data has been inadvertently collected, we will take immediate steps to delete that data and close the associated account.
Parents or guardians who discover that their child has registered on the free88 platform should contact us immediately at support@free88.my so that appropriate action can be taken promptly.
If you suspect that someone under the age of 18 is using the free88 platform, please report it to us immediately. The safety and protection of minors is our absolute priority.
Free88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, the latest legal requirements, or platform enhancements. Members will be notified of any significant updates via an in-platform notice or email at least 14 days before the changes take effect.
The latest version of the Privacy Policy will always be available on this page with a clear update date. Continued use of the free88 platform after any Privacy Policy changes take effect will be considered acceptance of the updated policy. It is your responsibility to review this page periodically.
For any enquiries, concerns, or requests relating to the free88 Privacy Policy or your personal data, please contact our Data Protection Officer (DPO) through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For data access or deletion requests, please provide your full name and free88 account number with your request to expedite the identity verification process.
As a free88 member, you have full control over your personal data under Malaysia's PDPA 2010.
Request a complete copy of all personal data free88 holds about you. Processed within 14 business days.
Easily correct any inaccurate or incomplete data in your free88 account records.
Request the deletion of your personal data, subject to any applicable legal retention obligations.
Restrict how free88 processes your data in certain circumstances as provided by law.
Object to the processing of your data for direct marketing purposes at any time, with no reason required.
Withdraw your consent to data processing at any time without affecting the validity of any processing carried out prior to withdrawal.
Answers to the most frequently asked privacy questions by free88 Malaysia members
Join over 500,000 free88 members in Malaysia enjoying slots, Live Casino, and Sports Betting with the highest level of data protection. Register today — free and secure.